1. Introduction
CASABADI (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that any personal information you share with us is handled safely, responsibly, and transparently. This Privacy Policy explains the types of information we collect, how we use it, the steps we take to safeguard it, and your rights in relation to your data.
By using our website or purchasing any of our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information to enable us to deliver our Services effectively, to provide support, and to improve the quality of your experience. The information we may collect falls into the following categories:
2.1 Personal Information
This includes details you provide when placing an order or communicating with us, such as your name, email address, phone number, and billing information.
2.2 Documents You Upload
To complete your contract review, we collect and process the documents you voluntarily upload. These may include contracts, annexures, schedules, supporting materials, business information, and any personal data contained within those documents. We only use these documents for the purpose of delivering your Service.
2.3 Technical Data
When you visit our website, we may automatically collect information such as your IP address, browser type, device information, cookie data, and basic usage analytics. This helps us improve site performance, security, and user experience.
3. How We Use Your Information
We use your information only for legitimate business purposes, which include:
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Delivering and managing the contract review Services you purchase
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Processing payments and preventing fraudulent transactions
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Communicating with you regarding your order
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Providing customer support
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Improving our website’s functionality, performance, and user experience
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Complying with legal, regulatory, and accounting requirements
We do not use your data for unrelated marketing, nor do we sell or rent your information to any third party.
4. Confidentiality of Uploaded Documents
We understand that the documents you upload may contain sensitive or confidential information. All uploaded material is treated with strict confidentiality. Access is limited solely to senior lawyers and operational team members directly involved in fulfilling your order.
We do not disclose the contents of your documents to third parties unless legally required (for example, in response to a valid court order or regulatory request).
5. Data Retention
We retain uploaded contract documents for up to twelve (12) months from the date of submission, unless you request earlier deletion. This retention period allows you to request amendments or follow-up services if needed.
Order and payment records may be stored for a longer period to meet accounting, tax, and legal compliance obligations.
Anonymised analytical data may be retained indefinitely to help us improve our Services.
6. When We Share Your Data
We only share your information with trusted third parties when it is necessary to deliver our Services or comply with legal obligations. These parties may include:
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Shopify and payment processors, for handling transactions
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Secure cloud storage providers, for document handling
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Email service providers, for communication and notifications
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Government authorities, but only when required by law
We do not sell, rent, or trade your information for advertising or commercial gain.
7. How We Protect Your Information
We take data security seriously. Your information is protected through a combination of administrative, technical, and physical safeguards. These include encrypted storage, SSL encryption, firewalls, restricted internal access, and monitoring systems designed to prevent unauthorised access.
Despite our efforts, no online platform can guarantee absolute security. By using our Service, you acknowledge and accept these inherent risks.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality and improve your browsing experience. Cookies help us remember your preferences, understand how visitors interact with the site, and diagnose performance issues.
You can manage or disable cookies through your browser settings, although this may affect certain features of the website.
9. Your Rights
You have the right to request access to the personal information we hold about you, to ask for corrections or updates, to request deletion of your data, to withdraw consent (where applicable), and to receive a copy of your personal information in a portable format.
If you wish to exercise any of these rights, you may contact us at contact@casabadi.com.
10. Children’s Privacy
Our Services are designed for adults and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Any updates will be posted on this page, and your continued use of our website will constitute acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:
📧 contact@casabadi.com📍 Dubai, United Arab Emirates
